🔹 1. Web Request Tool — Parse Error on Binary Response

• When attempting to download a Genesys pre-signed audio file (MP3) via the Web Request tool, Warewolf throws a:

  nginxCopyEditparse error: { AudioFile }
  

• The tool does not provide any options to specify how the response should be handled (e.g., as text, binary, or base64). It attempts to parse the response automatically.

• 🧠 Root Cause: The tool likely assumes the response is text or structured data, and fails when encountering raw binary bytes from the audio stream.

🔹 2. GET Web Method Tool — Output Mapping Fails on File Response

• When using the GET Web Method tool to call the same audio file URL and clicking "Generate Outputs", the following error is shown:

  pgsqlCopyEditSpecified argument was out of the range of valid values.
  Parameter name: count
  

• Output mapping options (like assigning to object/recordset) are greyed out because the tool fails to test or build outputs from the binary response.

• 🧠 Root Cause: Since the endpoint returns raw binary (audio/mpeg), the tool cannot generate a data structure for mapping and gracefully disables output binding.

  Response when trying to test get api

While trying to connect to the third party's SFTP server through Warewolf, I encounter the following error. I am able to connect using FileZilla without any issues. I tried connecting to one of our internal SFTP servers through Warewolf to check if it was working, and it connected successfully.

It seems like the issue might be that the password is not supported by the Warewolf tool. Third party's SFTP password is 20 characters long and contains a comma and a backslash (special characters). While our internal SFTP password is 7 characters long and contains plus sign.

Morning everyone,

Context: Business is looking at saving messaging cost, by sending an email instead of an sms - as it works out cheaper. In the business we do however face a concern with regards to the correctness of the email addresses captured by agents. We are now looking at reporting on incorrectly captured contact details in an attempt to increase the success rates of contacting our customers.  

Approach: We looked at using the decision tool's Is Regex functionality, with regular expression /^\w+([\.-]?\w+)*@\w+([\.-]?\w+)*(\.\w{2,3})+$/ to validate an email.

Problem: We found that the functionality is not working as expected - when entering a valid email address the validation fails instead of passing.

I have attached a sample workflow to demonstrate the concern: EmailValidation.bite 

When the advanced recordset tries to process a recordset that does not exist it does not throw an error but instead makes the rest of the workflow unresponsive.

Hello Team,

The Get Web Method Tool does not provide / map an output when using "Generate Outputs" on Warewolf 2.8.4.0, however execution level works fine for tools that were mapped with certain previous versions of Warewolf.

Example of Mapped output on Warewolf 2.8.3.19:

Example on Warewolf 2.8.4.0:

Herewith a recording with Yogesh regarding the topic - Catch-up; Masi, Wynand and Igor-20230720_100030-Meeting Recording.mp4

Problem:
I checked date difference and date format in Utility - Date and Time Difference example of Warewolf where I found it calculated wrong difference and also date format was not correct.

Warewolf Version I am using is 2.8.1.3

Current Date: 3rd July 2023
Date Format passed in example is: yyyy/mm/dd 12h:min:ss am/pm
New date should be like 2023/07/03 but in example it was resulted 2023/03/07.

Date Difference:

Warewolf version I am using is 2.8.1.3.

Millisecond part is being eliminated while getting records from database. While in my case millisecond is required. 

Hi team,

We recently ran into a number of issues, and upon investigating we've come to the conclusion that the "If there is no error" condition on the Decision Tool doesn't catch all API HTTP errors - the ones we've experienced a number of times is 400, 404, 500, 503, 504.

I have attached a sample workflow, as an example, indicating the standard way we map our API GET or Post tools. Can you please use a similar setup during testing to confirm if all HTTP errors are recognized and caught?

Regards,

Wynand GetCustomerDetails.bite

When splitting a string in WW version it converts value into Date time format as shown below and Datetime is incorrect

Version: 2.8.3.7

"TU015725753-1,1649998986,Savings,470010,A ROUX,2023-05-05,230.000,202305,8,TU015725753-1"

I would kindly like to know if you have in your "ToolBox" along with your Control flow tools, have the ability to open and read the contents of a word document or bonus points a PDF?

Could you kindly point me to one of your example videos demonstrating that? Our customers are dealerships and have a significant amount of paperwork that needs to be automated.

They primarily rely on checkbox inputs on their paper forms.