Hi,

till now we did not buy any licence. We prefer compiled version, but to pay for support. This tool, or similar, we will use in production environment, so we will need support. Currently, I am little afraid if I see the troubles with basic instalation. I cannot imagine we are first who has such problems.

By the way. I have confirmation in email from your colleagues it is possible to pay for support for compiled version. Is it corret, is it possible? We cannot change the code of course, just compile. Benefit, we will pay for support only in environment where we will need it, but we will have same version everywhere.

Regards

Tom

Hi Elmo,

installer solve the problem, but in the compiled version, there is no installer. Can you specify what is the difference to run wirewolf with/without installer? What installer did on the user profile?

Regards

Tom

Hi Elmo,

If i run the repair installer again under the user who had the problem, it start to work correctly. Does not metter if compiled or installed version.

Regards

Tom

Hi Elmo,

1. I tried it along, no other studio runs there
2. I have compiled version from our developer, it is copy-paste instalation, not downloaded wizard version. On two servers, there is also installed version, but I am talking primary about the compiled (the behaviour is similar). I can run the wizard, if it help you to detect the problem, should I?

In the attaged file, you have a few logs, all time I run only compiled server and studio:

• OnlyCompiled_withProxy.7z - server with only compiled version (no wizard instalation, just copy-paste instalation) with correctly set proxy server - studio starts ok
• OnlyCompiled_withoutProxy.7z - -"- without proxy server settings - studio does not start
• BothA_withProxy.7z - server with installed and compiled version with proxy settings, studion run under user who did NOT install the installed version - studio starts ok
• BothA_withoutProxy.7z - -"- without proxy settings, -"- - studio does not start
• BothB_withProxy.7z - server with installed and compiled version with proxy settings, studion run under user who install the installed version - studio starts ok
• BothB_withoutProxy.7z - -"- without proxy settings, -"- - studio start just with one error

Regards

Tom

ww.7z

Hi Elmo,

all instances are Windows Sevrer 2016 Standard.

One news. If I set correctly proxy server, I can run Warewolf Studio with all user accounts. But I am not sure, if security department will allow outside connection in production environment.

Without proxy, only account which was used for installation, can succesfully run Warewolf studio. It also means we can connect to the compiled version only with the proxy.

And the 'Unauthorized' error is not in log for account used for installation any time, for other users all time is there.

Regards

Tom